Impact of RoRo terminal logistics operations on Estimated Time of Arrival of containerized goods
Typ
Examensarbete för masterexamen
Master's Thesis
Master's Thesis
Program
Maritime management (MPMAR), MSc
Publicerad
2023
Författare
Bolin Lucero, Christopher
Hammond, Hampus
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
Supply chain disruptions, such as delayed shipments, can have severe consequences for
businesses and customers alike. These disruptions, caused by natural disasters, transportation
issues, and problems with suppliers and manufacturers, result in increased costs, reduced
customer satisfaction, and reputational damage.
This thesis focuses on the importance of accurate prediction of Estimated Time of Arrival (ETA)
in containerized shipping of goods in a RoRo Terminal. The thesis explores the benefits and
challenges of providing real-time information about arrival and departure times for stakeholders.
By identifying strategies to improve communication and transparency in the supply chain, the
study aims to minimise the adverse effects of delays on businesses and customers.
The research utilises a mixed methods approach, combining qualitative and quantitative
methods. A systematic literature review establishes a frame of reference and systematic mapping
results in a model for ETA estimation based on terminal operations and structures within a
Ro-Ro terminal. Empirical data is collected through a case study, which employs qualitative
methods such as semi-structured interviews and direct observations, as well as quantitative
methods including collected container discharge data.
The study reveals challenges in predicting accurate collection times, including unit prioritisation,
cargo location onboard vessels, involvement of multiple actors, and standardisation of cargo
handling. However, benefits are identified to include optimised facility utilisation, improved
resource allocation, enhanced supply chain planning, and reduced downtime for operations. The
introduction of a Truck Appointment System (TAS) is verified as a promising solution to
prioritise units for handling and improve collection time accuracy. Additionally, software
systems and applications utilising real-time data, such as designated spot assignments and past
operational patterns, contribute to more precise ETA predictions. Overall, this project confirms
the significance of accurate collection time prediction in enhancing supply chain efficiency and
customer satisfaction at Ro-Ro terminals
Beskrivning
Ämne/nyckelord
Ro-Ro Terminal , Containerized Goods , Estimated Time of Arrival (ETA) , Terminal operations , Port Management