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- PostInvestigating the adoption factors of new technologies: A case study of a milling innovation(2021) Breunissen, Björn; Justad, Jacob; Chalmers tekniska högskola / Institutionen för teknikens ekonomi och organisation; Onufrey, Ksenia; Onufrey, KseniaThis paper aims to investigate how different factors can affect the adoption of new technology. Based on existing literature and previous research a framework for the adoption of technological innovations has been set up. The framework includes external, internal, and technological factors that might impact an adopter’s decision when considering new technologies. Specifically, the considered factors are society, external institutions and market for the external part; internal institutions and risk, and path-dependency and resources & capabilities for the internal part; and ecosystem fit, relative advantage, maturity, and complementary services for the technological part of the factors. The study focuses on a new milling technology and, through a qualitative study, investigates five cases in which this technology is being considered for adoption. Each case is focused on a different industry and revolves around a company that is operative in the respective industry. Data was collected through semi-structured interviews with (potential) adopters and the producer of the new technology. The adopters consider society and relative advantage as the most important factors and although these were positive in each adoption case, they affect the adoption decision in different ways. Relative advantage acts as a gatekeeper to the remaining factors and the society factor is an underlying force that pushes the adopter in a certain direction. In situations where adopters are explorative, the maturity of technology does not seem to have a large effect and they are more willing to take on risk. Several adoption factors cannot be viewed independently from the others when looking at how they affect the adoption decision. In the end, it is the sum of all factors that will ultimately decide the outcome of the adoption decision.
- PostOrganizational Barriers to the Adoption of New Digital Technologies in Public Healthcare A Case of Citizen-initiated Remote Monitoring at Sahlgrenska University Hospital(2023) Svennung, Gustaf; Munkevik, Olle; Chalmers tekniska högskola / Institutionen för teknikens ekonomi och organisation; Chalmers University of Technology / Department of Technology Management and Economics; Teigland, Robin; Heathcote-Fumador, Ida EyiSwedish healthcare is facing a huge increase in demand for care due to demographic changes in the nation. With the number of healthcare workers not increasing at the same pace, there is an imminent issue that will keep getting worse over time. In order to help solve this problem, adoption of digital technologies and more efficient ways of working are needed. However, in public healthcare, different barriers exist which hinder the adoption of digital technologies in different ways. Significant additional value could be attained if these barriers are identified and overcome. The aim of this study is to identify organizational barriers to adoption of digital technologies in Public Healthcare in Sweden, and provide recommendations to help overcome them. The research approach used in this study is a qualitative study of a single case organization, Sahlgrenska University Hospital. Academic literature was identified and analyzed, and empirical data was collected through semi- structured interviews with employees at the case organization, as well as individuals from Region Västra Götaland. The empirical data was then contrasted and analyzed in relation to the academic literature. The findings show several organizational barriers that affect the organization. These barriers cover a wide range of issues; the absence of a clear career path for innovation, limitations in value realization regarding the Innovation Platform, short-term savings having precedence over long-term innovation effects, insufficient information diffusion and collaboration, the dilemma of research evidence, complex and unclear decision paths, and varying visions and priorities of managers. To be able to overcome the barriers and foster a more innovative culture, improving the adoption of digital technologies, some recommendations have been proposed. First, establishing a defined career path within the organization for working with innovation could improve the innovation culture, by creating a more structured way of working with innovation. Further, creating an environment for facilitating more collaboration between healthcare workers and developers of new technologies and solutions is of importance. This would ensure solutions meet the users’ needs and are more user-friendly, hence improving adoption and easing implementation. Creating an innovation culture throughout the organization that mirrors the high importance the top management has on innovation is of huge importance, in order to align the organization. Establishing an innovation forum including information sharing, collaboration, joint problem-solving, and examples of successful innovation projects could help facilitate this. Also, aligning all levels of management on the importance of innovation in the organization is also crucial, since department managers have a high influence on their operation, and hence how much focus is on innovation. By addressing the identified barriers and working within the organization to overcome them, the adoption of new technologies and solutions has great potential to improve. This would improve responsiveness within public healthcare, making it more susceptible toward new and improved technologies and solutions, which would improve patient care and thereby increase societal value.