Attaining important ERP upgrade factors: A case study of an offshore company
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Typ
Examensarbete för masterexamen
Master Thesis
Master Thesis
Program
Maritime management (MPMAR), MSc
Publicerad
2010
Författare
Martinsen, Håvard
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
The research examines the underlying reasons for a specific ERP upgrade project. Next, it examines the factors that facilitated the project’s success. A case study design was adopted to investigate the ERP upgrade project. Qualitative data collected through seven interviews were coded and analyzed. The findings indicate that the five themes; project management, communication, user involvement, external and internal support are correlated with the project’s success. Furthermore, it proposes that there are several different critical success factors in each project phase. The companies in this study wanted to remain anonymous in order to protect its business interests. The company that conducted the ERP upgrade project has been designated Company X. The company that provided the ERP system has been designated the ERP vendor.
Beskrivning
Ämne/nyckelord
Industriell organisation, administration och ekonomi , Industrial organisation, administration and economics