Interface design of a decision-support system for understanding the environmental impact of an organization - A study exploring nudging techniques and interaction design strategies in the context of supporting decision-making within an organization
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Typ
Examensarbete för masterexamen
Program
Publicerad
2020
Författare
KERNEHED, FELICIA
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
To keep global warming under 1,5 degrees Celsius is a core goal for the environmental
and sustainability work in Sweden and many other UN countries today. Many
organizations, that run big operations and have a high impact on the greenhouse gas
emissions being released into the atmosphere, want to take their responsibility and
reduce their carbon footprint. For an organization to enhance its prospects towards
this goal, they need to understand the environmental impact of their operational
activities, including gathering knowledge regarding potential improvements.
This master’s thesis contributes to the above need by presenting suggested use of
interaction design strategies and nudging techniques within the context of interface
design of a decision-support system in the form of a desktop tool built around an organization’s
emission data. A prototype visualizing the above contribution presents
a design proposal of such a system. Higher educational institutions are the representative
organization type targeted during this project which is grounded in desires
and visions of the company Svalna who initialized the thesis work. Furthermore,
The report presents the design process, including user research, workshops, definition
and validation of tool requirements, ideation, and evaluation of the prototype
through reviews with UX experts.
Beskrivning
Ämne/nyckelord
Sustainability , carbon footprint , decision support system , nudging , interaction design