SMS solution
Ladda ner
Typ
Examensarbete på kandidatnivå
Program
Publicerad
2021
Författare
Issa, Firel
Touma, Smedra
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
SMS texting is quickly becoming a terrific new way to engage with clients as the use of mobile
phones grows. An SMS solution system is faster and more readable than email or any other
kind of communication. A business can use texting to communicate with customers, offer
promotions, respond to inquiries, send reminders, and much more. More importantly, it
provides a medium with an extremely high read and response rate when compared to email and
phone calls. Email and SMS are complementary channels that can be used together to create a smooth
client communication experience if used effectively, and for this reason, this project
involves developing an SMS solution to complement Cetrez's marketing channel C5 PRO.
More importantly, it provides a medium with an extremely high read and response rate
when compared to email and phone calls.
This SMS-solution summarizes a mix between a technical component that requires
programming expertise and a strong emphasis on interaction design that emphasizes the
design approach. It also allows the user to determine the optimum user flow, which can be
achieved via the use of several approaches like prototyping and wireframing to develop a
clear plan to follow before the programming phase begins.
Beskrivning
Ämne/nyckelord
SMS-solution , C5 PRO , design approach , interaction design , prototype , wireframing , programming