Interaction design of secure authentication and transaction signing in online banking

Examensarbete för masterexamen

Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12380/187854
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Type: Examensarbete för masterexamen
Master Thesis
Title: Interaction design of secure authentication and transaction signing in online banking
Authors: Dondana, Marco
Abstract: The presented report documents a research conducted together with the digital security company Gemalto as my Master’s thesis in Interaction Design and Technologies. The focus of the research is the optimal usability of a secure e-banking system with focus on secure authentication and transaction signing use cases. The analyzed scenario features a web interface run on different devices such as laptops and tablets together with an external device designed to face “challenge/response” security solutions called “token”. After considering previous researches in this field and analyzing the boundaries and the specific parameters of the scenario, an analysis of the system currently provided by the company will lead to the first concept ideas. From these concept ideas, a first working prototype will be developed and a usability study will be conducted on it to define the improvements that will conduct to the development of a second version. By comparing the results of the different usability study iterations, a list of design guidelines will be defined as a final result of the research.
Keywords: Interaktionsteknik;Interaction Technologies
Issue Date: 2013
Publisher: Chalmers tekniska högskola / Institutionen för tillämpad informationsteknologi (Chalmers)
Chalmers University of Technology / Department of Applied Information Technology (Chalmers)
URI: https://hdl.handle.net/20.500.12380/187854
Collection:Examensarbeten för masterexamen // Master Theses



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