Streamlined Installation Process for Ericsson Enterprise Core
Typ
Examensarbete för masterexamen
Program
Learning and leadership (MPLOL), MSc
Publicerad
2020
Författare
Henriksson, John
Poddig, Johan
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
Companies all over the world are now preparing the transition towards the next
milestone of modern industrialization: Industry 4.0. One key factor in enabling
this leap is the new fth-generation (5G) mobile networking technology.
Ericsson Enterprise Core (EEC), is a private 5G mobile network solution; offering
bigger industrial complexes a complete network infrastructural package {
enabling them to utilize this the new technology.
The number of installations of EEC solutions is expected to increase in the
oncoming years, as the number of sold units goes up. This installation can be
quite complicated however and has so far only been conducted by experienced
members of staff. To enable more personnel at the company to be able to conduct
the installation, the process has to be simplifed and shortened compared
to today.
This faster and simplifed installation process is referred to as the 'Streamlined
Installation Process for Ericsson Enterprise Core', which also is the title and
goal of this master's thesis { conducted at Ericsson Lindholmen, Gothenburg,
during the spring of 2020.
A series of interviews were held with EEC installation instruction creators and
EEC installers at Ericsson to reveal hurdles in the current installation process
and why these had arisen.
The result indicated a necessity for installers to possess extensive telecommunication
knowledge to be able to fully conduct the installation process. This
included, for example, Packet Core structure, 3GPP standard, and orientation
with server hardware. A discrepancy in the instruction creators' and the installers'
opinion was noted, regarding whether the documentation structure was
intuitive. Finally, the two groups agreed upon the diffculties an installer can
have with installation completion verifcation, where the installed instance has
to be connected to real-time traffic in order for its functionality to be fully
verifed.
The methodology Design Thinking was used to ideate, produce, and test new
instructions that enabled a more elective installation of the EEC solution. Included
in the thesis is the result { a conceptual prototype on how the EEC
instructions could be further supported to reach the goal stated above.
Beskrivning
Ämne/nyckelord
Instructions , Installation , Design Thinking , Ericsson , Packet Core , Enterprise Core , Industry 4.0 , 5G