Drug prevention in large companies
Typ
Examensarbete för masterexamen
Program
Industrial design engineering (MPDES), MSc
Publicerad
2020
Författare
Olofsson, Kajsa
Ståhl, Elin
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
Eyescanner was a newly founded startup with the vision to develop a new solution for drug testing
through scanning of pupil reactions and eye movements. The aim was to integrate the software into
a cell phone application, so that it could be used in an efficient way by future customers.
Potential customers were private sector companies, using drug tests to achieve a drug free work-
place.
This single case study involved eight private companies of which the majority were large, in
initial phases, and focused on one of those in later conceptualisation. Questions to be answered
were related to the current and wanted drug prevention work, identification of service needs and
preconditions for user acceptance for the implementation of a new solution. The aim was to
investigate and suggest how the Eyescanner drug test with complementing service offer could be used
as tools for creating a safer work environment in private sector companies. Semi-structured
interviews and a survey were used to gather initial data about current drug prevention work at the
companies. Several ideation and evaluation methods were used throughout three iteration phases,
leading to the final concept.
The findings of this work revealed that drug testing at the workplace required a trade-off between
integrity and safety. Companies struggled to both respect the integrity of their employees, and
sustain a safe working environment. The methods used for drug testing had several shortcomings, as
they did not generate the wanted preventive effects. The drug tests could be manipulated, and
caused uncomfortable situations for the testee. The number of random tests was not enough to
achieve preventive effects, deterring employees from drug use. This was compensated for by us- ing
suspicion tests, requiring confrontation of individuals. Confrontations came with the risk of
mistakenly accusing someone and negatively affecting the personal relationship, or even threatful
situations for the person confronting. Further on, preventive interventions were not prioritised,
nor did they involve employees to a large extent.
It was clear that the situation at the case company required both controlling and
preventive measures. The solution was therefore a combination of two concepts; a drug testing
process with the Eyescanner test, and a health promotion app. The Eyescanner test would allow an
increased frequency of drug tests, performed in an objective and efficient way. The health
promotion app would give employees information, motivate them to engage in activities and
facilitate a dialogue,
aiming to make the employees feel safe at their workplace.
Beskrivning
Ämne/nyckelord
Drug prevention, Work environment, Service blueprint, Enterprise , design, Eyescanner, Drug test