The Predictable Experience of News: How User Interface, Context and Content Interplay to form the User Experience
Typ
Examensarbete för masterexamen
Program
Industrial design engineering (MPDES), MSc
Publicerad
2020
Författare
Bagge, Johan
Ekdahl, Kalle
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
This thesis investigates how the components content, context and
user interface interplay to form the user experience of news
consumption on a smartphone. Further, it explores the possibility of
inducing contexts to participants in user studies by introducing
relevant context characteristics. The thesis is conducted in
cooperation with the company Humblebee, that has extensive
knowledge of how to apply user experience design in practice.
The thesis consists of three studies (Study I, Study II and Study III).
Study I consists of a diary study, an online survey and research of
existing literature on the topics of both user experience and news
consumption.
In Study II, two news feeds and four different versions of the user
interface are created based on the findings in Study I. Additionally,
two contexts are found to be common situations in which news is
consumed. Lastly, several relevant UX aspects are determined. User
tests are conducted where participants read a specific news feed,
using a specific user interface while conducting different tasks that
aim to induce contexts to the participants. After the test, the
participants rate their experience in a self-assessment questionnaire
which is elaborated on in a follow up interview.
Study III consists of additional user tests aimed to validate the results
from Study II and to further investigate the relationship between the
content, the context and the user interface.
The results show that a specific user experience can be predicted if
different parts of content, context and user interface are known. They
also show that it is possible to induce contexts in user studies by
introducing relevant context characteristics.
Beskrivning
Ämne/nyckelord
user experience, UX design, news consumption, , user research