Usable and Dynamic Interface for Mobile Reporting
Examensarbete för masterexamen
The purpose of this thesis was to create a design concept for a mobile reporting application and develop a software prototype based on it. The focus of the prototype was great usability and dynamic system architecture for smooth adaption to different users. Insight was also wanted on hostility towards technology. Is it true that older employees in general are more opposed to new technical solutions than their younger colleagues? Mobile reporting is a software solution for taking care of everyday work tasks such as time reporting, work order handling and equipment handling using mobile devices. Service providers that have field personnel, such as electricians and carpenters, commonly use it. This solution offers a paperless working environment with high efficiency and good communication between employees and the office. User studies were performed with service providers in Gothenburg using interviews, field studies and paper prototyping. Design solutions were created and then evaluated with cognitive walkthroughs and user studies with these service providers. The software prototype was implemented on the iOS, which runs on Apple's iPod Touch, iPhone and iPad devices. It was evaluated by interaction design students at Chalmers University of Technology using well--‐known design patterns and the iPhone Human Interface Guidelines. The resulting concept is based on user studies and studies of similar applications. The concept offers descriptions and design solutions for must--‐have features. A design manual for general smartphone GUI design is also provided. Information about technology hostility and ideas about dealing with it based on the user studies are also mentioned. The iPhone application prototype offers features for time reporting and work order handling as well as route directions using Google Maps and other common smartphone functions.
Information Technology , Informationsteknik