Investigation and development of user design utilities for widget based web services

Abstract

Amadeus e-Travel Management - AeTM - is a web-based booking application for personal transportation and hotels. The way the application is working have not changed much since 2003, but since then a lot have happened with web applications in general and user interactivity in particular. This thesis presents how user interactivity with web 2.0 techniques can be used in the AeTM application, in order to allow the users define the layout and design of the application. This thesis presents a number of solutions, compares them and also a successfull implementation of the best solutions of the application. The AeTM User Experience Team thought the solutions were interesting and with some minor changes ready for further development and possibly future implementation on the AeTM service.