Developing a user-centered software development process - enhancing usability and customer focus.

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dc.contributor.authorNimstedt, Josefin
dc.contributor.authorRodriguez, Martin
dc.contributor.departmentChalmers tekniska högskola / Institutionen för data- och informationsteknik (Chalmers)sv
dc.contributor.departmentChalmers University of Technology / Department of Computer Science and Engineering (Chalmers)en
dc.date.accessioned2019-07-03T12:28:44Z
dc.date.available2019-07-03T12:28:44Z
dc.date.issued2010
dc.description.abstractCompetition among IT-companies for market shares increases daily. To win customers' trust, companies must offer high quality and user-focused solutions to an affordable cost. This master thesis focuses on changing the approach of an IT-consulting company, based on an interaction design perspective. Following a self-diagnosis through an analytical study, issues were clarified with a need of focused requirement management. An improvement strategy was applied and through its outcome, a new software development process was created, considering the early involvement of the user. A pilot study was conducted with the created process, emphasizing known methods, streamlining communication and development, in order to evaluate the new approach. It resulted in a customized process that fulfilled the company’s criteria, increasing their awareness of a user-centered process’ impact. The decision to implement the new development process still remains within the company, since their willingness as organization is a pre-requisite.
dc.identifier.urihttps://hdl.handle.net/20.500.12380/131917
dc.language.isoeng
dc.setspec.uppsokTechnology
dc.subjectInformation Technology
dc.subjectInformationsteknik
dc.titleDeveloping a user-centered software development process - enhancing usability and customer focus.
dc.type.degreeExamensarbete för masterexamensv
dc.type.degreeMaster Thesisen
dc.type.uppsokH
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