Cracking the Bottleneck of Productivity by Enhancing Discoverability Leveraging interaction design to enhance discoverability of reusable code components.
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Examensarbete för masterexamen
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Modellbyggare
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In the landscape of digital companies, speed, efficiency and productivity have become
important tools to master in order to retain the customers of today and win the
customers of tomorrow. However, previous research within the realm of productivity
in software driven companies indicate that measuring and, thereby controlling, productivity
in software development projects is difficult. Instead, many organizations
have reverted to aiding developers in being as productive as possible by removing
obstacles and productivity bottlenecks.
This master’s thesis project explores how to leverage discoverability as a means
to positively impact productivity by enhancing discovery and interpretability of
reusable code.
The investigation of the topic is built upon studying previous academic literature as
well as thorough qualitative research on productivity and discoverability problems
within a large software driven enterprise. This research consisted mainly of user
research in the form of interviews and focus groups that was used as fuel for the
exploratory design work that followed, with the final goal of presenting a list of
user experience factors to consider when designing for discoverability. Alongside
the formulation of these factors, a design concept manifesting the factors whilst
addressing found issues of code exploration and evaluation was developed in an
iterative design thinking approach.
The result is a marketplace solution that surfaces reusable code components to
developers via their intended use cases. Finally a set of 15 user experience factors
were formulated, aiming to inform design decisions on discovery and interpretability
in future developments of enterprise software.
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Ämne/nyckelord
Interaction design, discoverability, productivity, user experience factors,, enterprise software, reusables