Design guidelines for a digital information exchange system
Publicerad
Författare
Typ
Examensarbete för masterexamen
Master's Thesis
Master's Thesis
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
In the public healthcare sector of Västra Götalandsregionen (VGR), there are hundreds of ongoing
innovation projects. These projects form the foundation for innovation work in the region. Besides the
members of innovation projects, several other actors are involved in the innovation activity of VGR.
These are for example innovation leaders, innovation coaches, innovation managers, heads of (medical)
departments, support functions and people at other strategic positions. An obstacle for all these actors,
including members of innovation projects, is the difficulty to access information about all the innovation
projects that are or have been conducted in the sector, which complicates their work in various ways.
The aim of this study was to explore the needs of each user group regarding accessing and contributing
to collective information about innovation projects in the healthcare sector of VGR. The objective was
to design a concept of how to meet these needs.
The research study undertook an exploratory approach, including a user and context study comprising
of 20 interviews, one focus groups and two surveys. Data from these activities created the foundation
for mapping experiences and needs of each user group, which formed the basis for the design concept.
Three design goals for a digital information exchange system were stated, based on identified core
needs of the user groups. These were:
• Facilitate for the user in finding projects that are potentially useful to know about in their
innovation activities.
• Contribute to lowering the barrier for innovators to interact and share experiences with each
other.
• Provide an overview of innovation projects with the purpose to facilitate leading and strategic
work.
The design concept developed in this study consists of visualised design guidelines for a digital
information exchange system. The system comprises three parts, each serving one of the design goals.
Main features were outlined for each system part, along with system user processes for to each user
group