Improving the User Experience of a Photo-Sharing Social Media Platform: A User Research Study of an Online Community

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dc.contributor.authorJohansson, Sara
dc.contributor.authorPegelow, Andreas
dc.contributor.departmentChalmers tekniska högskola / Institutionen för data och informationstekniksv
dc.contributor.examinerBjörk, Staffan
dc.contributor.supervisorSerholt, Sara
dc.contributor.supervisorEriksson, Eva
dc.date.accessioned2019-10-08T09:11:30Z
dc.date.available2019-10-08T09:11:30Z
dc.date.issued2018sv
dc.date.submitted2019
dc.description.abstractYouPic.com is a photo-sharing social media platform and an online community for photographers. To keep users coming back to the platform, and to stand out from other similar photo-sharing websites, the company wanted to evaluate the user experience of their site to see what improvements could be made. The aim of this thesis is to identify any problems with the user experience of the platform, and find ideas for solutions to these problems. This was done by evaluating the usability through a heuristic evaluation, and conducting user research through a focus group, questionnaire, and looking at support errands. The final result consisted not only of a list of four named and described problem areas, but also a list of ideas for how these problems can be solved, as well as three identified strengths with the platform, and four identified areas of the user experience which could need further investigation.sv
dc.identifier.coursecodeDATX05sv
dc.identifier.urihttps://hdl.handle.net/20.500.12380/300411
dc.language.isoengsv
dc.setspec.uppsokTechnology
dc.subjectuser researchsv
dc.subjectuser experiencesv
dc.subjectusability evaluationsv
dc.subjectonline communitysv
dc.subjectsocial mediasv
dc.subjectphotographysv
dc.subjectinteraction designsv
dc.titleImproving the User Experience of a Photo-Sharing Social Media Platform: A User Research Study of an Online Communitysv
dc.type.degreeExamensarbete för masterexamensv
dc.type.uppsokH
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