Factors and challenges when designing an ICT-tool for people with dementia

Abstract

This thesis explores challenges when designing a software based photo diary tool for people with early stage dementia. The project was initiated by Semcon AB, to investigate the problem domain consisting of caregivers, relatives and persons with dementia. The study takes a user centered design (UCD) approach and applies existing design guidelines. Applying the three stages of UCD; research, design and evaluation, the project culminates in an interactive prototype that allows individuals with dementia to singlehandedly compile a tablet based photo diary. The tool is intended as creative support for caregivers when compiling life stories used in personalized care, as well as reminiscence support for the individual with dementia. The thesis concludes with a series of factors and guidelines to consider when designing for the aforementioned target group. Factors were identified as: access to participants, need identification, communication barriers, domain expert predisposition, validity of research data and interface design clarity.