How to increase a customer service department´s ability to satisfy its customers and create prerequisites for continuous improvements - a case study at Schneider Electric

Examensarbete för masterexamen

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Type: Examensarbete för masterexamen
Master Thesis
Title: How to increase a customer service department´s ability to satisfy its customers and create prerequisites for continuous improvements - a case study at Schneider Electric
Authors: Bengtsson, Mattias
Bergström, Peder
Keywords: Industriell teknik och ekonomi;Industrial engineering and economy
Issue Date: 2010
Publisher: Chalmers tekniska högskola / Institutionen för teknikens ekonomi och organisation
Chalmers University of Technology / Department of Technology Management and Economics
Series/Report no.: Master thesis. E - Department of Technology Management and Economics, Chalmers University of Technology, Göteborg, Sweden : E2010:025
URI: https://hdl.handle.net/20.500.12380/126735
Collection:Examensarbeten för masterexamen // Master Theses



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