How Usability can Facilitate Adoption: of a Collaborative Meeting Agenda Platform
Typ
Examensarbete för masterexamen
Program
Industrial design engineering (MPDES), MSc
Publicerad
2020
Författare
Jansson, Sandra
Regnstrand, Amanda
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
In the autumn of 2019, a concept for a digital tool was developed at Yolean with the goal to
facilitate meetings, increase quality of answers to questions that were discussed during meetings
and to improve collaboration between product development company parties. The digital tool
was appreciated at FlexLink, where it was tested however, there were difficulties in getting
people to use it on their own.
The purpose of this master thesis project was to explore what obstacles there were preventing
the digital tool from being adopted into an organisation and what could be done to facilitate the
adoption. There was a strong focus on usability to improve the interaction with the interface and
also the development of an implementation support.
In the beginning of the project, interviews and observations were carried out at FlexLink. From
that explorative study an understanding of the current meeting habits and routines at FlexLink
was achieved as well as a comprehension of attitudes towards introducing the new tool and
previous implementations was achieved.
Three iterations were accomplished where the usability of the tool was developed and evaluated,
and a user interface called Prep that overcomes the obstacles of use is the result as well as a list
of design criteria that explains the functions and flow in the user interface. Also, by investigating
features that were difficult to use, an implementation support in the form of a video explaining
a critical function has been developed.
Beskrivning
Ämne/nyckelord
meeting agenda, digital tool, usability, user interface, implementation support