Identifying capability gaps hindering compliance with the new EU battery regulation - The case of a global automotive OEM’s aftermarket services

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Examensarbete för masterexamen
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2022
Författare
Ahl, Isabella
Medin, Måns
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The new EU battery regulation, proposed to establish guidelines on the rapidly growing battery market, creates a need for traceability. However, it is not yet clear what traceability related requirements are being put on automotive OEMs’ aftermarket services and if they have the necessary capabilities to meet such requirements. Therefore, this study aims to identify what traceability related requirements that will be put on automotive OEMs’ aftermarket services and identify what capability gaps, hindering the compliance with the new EU regulation, that exists in a specific automotive OEM’s aftermarket services. In addition, recommendations on how the closure of identified capability gaps should be prioritized are provided. To fulfill the purpose, the study used a case study design and an abductive approach, where the main data collection method was semi-structured interviews followed by thematic analysis. Key findings suggest that traceability related EU regulation requirements put on automotive OEM’s aftermarket services can be divided into the three categories; extended producer responsibility, required information and systems. Moreover, the three organizational capability gaps identified are lacking responsibility clarification, insufficient cross-functional collaboration and data sharing and insufficient external collaboration and data accessing, and the three technological capability gaps are lacking systems able to trace on a unique level, lacking connected internal data sources and lacking ability to access remote BMS data from detached batteries. In the closure of the identified capability gaps, three different priority levels were defined; high, medium and low, where the gaps lacking responsibility clarification and lacking systems able to trace on a unique level are categorized as high priority, meaning they must be closed most urgently.
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