Identifying capability gaps hindering compliance with the new EU battery regulation - The case of a global automotive OEM’s aftermarket services
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Typ
Examensarbete för masterexamen
Program
Quality and operations management (MPQOM), MSc
Publicerad
2022
Författare
Ahl, Isabella
Medin, Måns
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
The new EU battery regulation, proposed to establish guidelines on the rapidly growing
battery market, creates a need for traceability. However, it is not yet clear what
traceability related requirements are being put on automotive OEMs’ aftermarket
services and if they have the necessary capabilities to meet such requirements.
Therefore, this study aims to identify what traceability related requirements that will be
put on automotive OEMs’ aftermarket services and identify what capability gaps,
hindering the compliance with the new EU regulation, that exists in a specific
automotive OEM’s aftermarket services. In addition, recommendations on how the
closure of identified capability gaps should be prioritized are provided. To fulfill the
purpose, the study used a case study design and an abductive approach, where the main
data collection method was semi-structured interviews followed by thematic analysis.
Key findings suggest that traceability related EU regulation requirements put on
automotive OEM’s aftermarket services can be divided into the three categories;
extended producer responsibility, required information and systems. Moreover, the
three organizational capability gaps identified are lacking responsibility clarification,
insufficient cross-functional collaboration and data sharing and insufficient external
collaboration and data accessing, and the three technological capability gaps are
lacking systems able to trace on a unique level, lacking connected internal data sources
and lacking ability to access remote BMS data from detached batteries. In the closure
of the identified capability gaps, three different priority levels were defined; high,
medium and low, where the gaps lacking responsibility clarification and lacking
systems able to trace on a unique level are categorized as high priority, meaning they
must be closed most urgently.