Enhancing Knowledge Transfer for Op- timized Product Development in Manu- facturing Organizations

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Examensarbete för masterexamen
Master's Thesis
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Management and economics of innovation (MPMEI), MSc
Publicerad
2024
Författare
Armesjö, Erik
Leo, Axelsson
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This thesis explores the difficulties individuals face and strategies organizations can utilize to enhance knowledge transfer in the context of product development within manufacturing organizations. Knowledge has a critical role as a strategic asset re- garding creating and maintaining a competitive advantage, hence, the importance of effective knowledge management and transfer practices is vital. This research is a single case study, examining knowledge transfer processes regarding both explicit and tacit knowledge among employees engaged in product development. The study employs a qualitative research approach, primarily utilizing semi-structured inter- views with relevant employees for data collection. The findings indicate different barriers depending on whether the knowledge ought to be transferred is explicit or tacit. Regarding explicit knowledge, the main challenges lie in storing, organizing, and retrieving knowledge. For tacit, it is rather about the challenge of finding the person with the already existing knowledge. To address these challenges, the study proposes a set of strategies aimed at improving knowledge transfer. Regarding tacit knowledge it includes enhancing inter-departmental communication by mapping out the knowledge in a structured way by connecting knowledge to tangible concepts, items, or activities. As for explicit knowledge, the storing, organizing, and retrieving of knowledge should be handled by a centralized technological tool. The proposed solutions not only aim to optimize product development processes but also seek to harness the full potential of organizational knowledge. This thesis enriches the existing literature on knowledge transfer within manufacturing settings and offers practical insights for similar organizations facing knowledge management challenges.
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Knowledge Transfer , Product Development , Manufacturing Organizations , Tacit Knowledge , Explicit Knowledge , Organizational Culture
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