A Descriptive Study of the Software-Ergonomics in Maritime Planned Maintenance Systems

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Examensarbete på grundnivå
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2018
Författare
Eiriksdottir, Saga Livia
Rengstig, Samuel Lopez
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The study is primarily based on a web-based-survey. Included are also literature reviews and a semi structured interview. The aim with this descriptive study analysis project is to survey; from the onboard personnel’s point of view: The software-ergonomics and user-friendliness in maritime planned maintenance programs. The hypothesis is that the dissatisfaction is widespread among the software users, who are responsible for handling the maintenance on board. A semi-structured online survey created in Google Forms was sent out to the Swedish merchant fleet. A total of 94 responses are presented. 39.4 % of the participants in the survey answered that their overall satisfaction of the planned maintenance system on board is either: ● Neither satisfied or unsatisfied ● Unsatisfied ● Very unsatisfied We obtained many diverse and valuable answers in form of concrete ideas and suggestions for improvement from the users included in the 39.4 %. The overall and general impression is that all areas, but especially the non-user-friendly; is according to the user: lacking in quality. When interpreting the survey results, the underline is that the dissatisfaction from the staff on board is greater than it should be - but not as widespread as believed it would be. The conclusion made from the data collected is that it is not the consensus, but the planned maintenance system does have substandard quality in some or all parts of the program. Maintenance programs reviewed are 51.1 % Consultas and 44.7 % AMOS. It does not state anywhere which version of the program the user is working with.
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Informations- och kommunikationsteknik, Innovation och entreprenörskap (nyttiggörande), Marin teknik, Information & Communication Technology, Innovation & Entrepreneurship, Marine Engineering
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