Analysis of customer needs and service quality at a liner shipping company
dc.contributor.author | Othelius, Julia | |
dc.contributor.author | Wemmert, Ulrika | |
dc.contributor.department | Chalmers tekniska högskola / Institutionen för teknikens ekonomi och organisation | sv |
dc.contributor.department | Chalmers University of Technology / Department of Technology Management and Economics | en |
dc.date.accessioned | 2019-07-03T13:29:21Z | |
dc.date.available | 2019-07-03T13:29:21Z | |
dc.date.issued | 2014 | |
dc.identifier.uri | https://hdl.handle.net/20.500.12380/202857 | |
dc.language.iso | eng | |
dc.relation.ispartofseries | Master thesis. E - Department of Technology Management and Economics, Chalmers University of Technology, Göteborg, Sweden : E2014:056 | |
dc.setspec.uppsok | Technology | |
dc.subject | Industriell teknik och ekonomi | |
dc.subject | Industrial engineering and economy | |
dc.title | Analysis of customer needs and service quality at a liner shipping company | |
dc.type.degree | Examensarbete för masterexamen | sv |
dc.type.degree | Master Thesis | en |
dc.type.uppsok | H | |
local.programme | Supply chain management (MPSCM), MSc |
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