The impact of digitalization on environment and maritime safety within the shipping industry
Publicerad
Författare
Typ
Examensarbete för masterexamen
Master's Thesis
Master's Thesis
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
As the maritime industry is experiencing a shift towards digitalization to enhance efficiency, safety, and operational effectiveness, maritime professionals are
increasingly required to interact with complex digital systems. While the technologies offer significant advantages, they also introduce challenges related to system reliability,
workload, usability, and maritime professionals’ well-being. This study investigates the impact of digitalization on maritime professionals’ work environment and maritime
safety through a quantitative research approach. A structured questionnaire was distributed to maritime professionals across deck and engine departments, shipping
companies, port authorities, navy personnel, and other maritime-related roles. Findings reveal that frequent system errors, poor user-centred design, and insufficient technical
support contribute to increased workload and decreased trust in digital tools. Over 90% of participants reported experiencing technostress, with many mentionaing frustration,
pressure to adapt quickly, and fear of making mistakes due to system complexity. The study concludes that while digitalization is a necessary evolution in maritime
operations, its implementation must be carefully managed to ensure it supports rather than hinders the maritime professionals’ performance training. Improved training,
standardized system design, and stronger support structures are critical to maximizing the benefits of digital technologies used on maritime working environment.
Beskrivning
Ämne/nyckelord
digitalization, ICT, maritime safety, user-centred design, technostress, trust in automation, situational awareness