Improving Service Level and Inventory Management A Holistic Approach to Operational Enhancement
Typ
Examensarbete för masterexamen
Master's Thesis
Master's Thesis
Program
Supply chain management (MPSCM), MSc
Publicerad
2024
Författare
Mirzaei, Kimia
Zamani, Osveh
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
Growing competition and increasingly complex global supply chains have made businesses focus more on
improving efficiency and effectiveness. In today's business landscape, merely possessing the right products
is insufficient; instead, there is a growing emphasis on finding innovative strategies to improve supply chain
effectiveness and enhance customer satisfaction. The present study addresses the challenges and
opportunities in improving supply chain performance and reduces stockout or obsolete. As businesses face
intensified competition and heightened supply chain complexities, there is a need to enhance efficiency in
order to meet evolving customer demands.
This thesis investigates the specific areas of operations within a case company, aiming to identify
inefficiencies and propose viable solutions for service level improvement of the final products. Through a
comprehensive case study methodology, including semi-structured interviews, investigating through
internal documents and analysis of data, the research uncovers potential areas for enhancing inventory
management and improving service level. Key recommendations include investigating inventory
management approaches and multi-criteria ABC classification of components based on their volume and
value and assigning related service levels to each individually. Additionally, different sales orders are
defined as different scenarios for testing the accountability of assigned service level.
Beskrivning
Ämne/nyckelord
Supply Chain , Service Level , Inventory Management , Operational Efficiency , ABC Classification , Multi-criteria classification