The Practice of Value Stream Management and Lean Leadership in a Matrix Organization - A Case Study in the Aerospace Industry
Examensarbete för masterexamen
Quality and operations management (MPQOM), MSc
Many manufacturing organizations experience the need to use several strategies to compete where globalization and the quest towards high quality while reducing costs characterizes the business environment. The aim of this research is to identify the potential relationship between the multi-strategy organizational matrix design, Value Stream Management (VSM) and Lean leadership in a manufacturing organization. The purpose is to investigate important factors in creating a cross-functional team, working in accordance with the three theories. To guide the research three research questions were developed; “How can an organization be structured in a multidimensional matrix organization and work with Value Stream Management in parallel”, “What prerequisites are required of a Lean leader in a multidimensional matrix organization working with Value Stream Management” and “What are important factors when creating a strong cross-functional team, given the three concepts of matrix organizational design, Value Stream Management and Lean Leadership”. The relationship between the three theories has been investigated through reviewing approximately 50 literary sources, collecting empirical data by conducting 30 interviews and through observations. The literature presented similarities between the theories, which together with the case study showed a possibility to combine the theories. Influence without authority, empowerment, communication, alignment, and resource allocation were identified as important parameters in this constellation. The result of the study show the maturity of the theories in an organization play an important role and to be successful, there is a need to have VSM as core business. A leader for an organization combining the theories must possess soft skills to reduce barriers and there is a need to balance the organizational structure with processes, rewards, strategy and people.
Transport , Övrig industriell teknik och ekonomi , Transport , Other industrial engineering and economics