UX and UI Design of data gathered from lifts

Typ
Examensarbete för masterexamen
Master's Thesis
Program
Interaction design and technologies (MPIDE), MSc
Publicerad
2023
Författare
Boström, Jonathan
Sandgren, Norea
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Lifts are essential for allowing transportation and accessibility in modern buildings. As the field of property technology is increasing, the lifts have fallen behind. There are few solutions available on the open market that help analyse and track data from lifts. This project was done in collaboration with the company Host Mobility AB, and their product Host Complete PropTech Lift. The aim was to find an answer to the research question: What requirements do Property Owners and Lift Service Companies have on a lift monitoring system, and how can an interface be designed to fulfil these? The project followed the Design Thinking process, beginning with extensive interviews with stakeholders. The findings were analysed and formulated into a List of requirement consisting of 78 demands and wishes, describing stakeholders’ needs and what the monitoring system should fulfil in order to create value. Multiple ideas were explored and a complete solution of a lift monitoring interface was prototyped. Usability tests were done in order to evaluate, rule out and refine different aspects of the prototype iteratively. The project resulted in a List of requirements and a high-fidelity prototype of a lift monitoring interface, called Host Complete. It fulfilled 51 out of 78 requirements. Host Complete was evaluated with real stakeholders. It received positive feedback overall, with some added insights for further development. Stakeholders found the final prototype easy to use and thought it provided a good overview of all lifts. The List of requirements could be used as a base for future development of other lift monitoring systems. Possible starting points for future work are also suggested.
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UX , UI , Design , Lift , Monitoring , Data gathering , PropTech , CANopen-Lift , Dashboard , Internet of Things
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