Analys och förslag på förbättringar av röntgenprocessen på Skaraborgs sjukhus
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Typ
Examensarbete på grundnivå
Program
Publicerad
2022
Författare
Andersson, Alice
Halvarsson, Josefin
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
Swedish healthcare is facing many challenges, such as long waiting times as a result of a
growing elderly population and an increased need for care which has caused a capacity deficit
in healthcare. The growing medical demand requires increased medical measures, thus a
solution is to improve the efficiency of the care process to meet the growing demand. The
radiology department is one of the medical processes where the queue is growing and is also a
shared, critical resource for most patient flows. Computed tomography examinations make up
30% of all examinations performed at Skaraborgs sjukhus. The capacity of the radiology
department is insufficient to meet the existing need and approximately 25% of patients in need
of computed tomography examinations is not provided with care in time. Thus, it is considered
important to improve the efficiency of the computed tomography process in order to provide
patients with the right care in time.
The aim of this thesis was to describe the current radiology process and identify the largest
areas where the capacity can be improved. Furthermore, the identified areas were the basis of
the analysis aimed at presenting improvement proposals regarding how Skaraborgs sjukhus can
increase capacity with existing resources. The study has been carried out at the division in
charge of scheduling patients appointments and at the radiology unit working with nonemergency
patients. Primary data has been collected through observations and interviews.
Secondary data regarding previously performed examinations have also been analyzed to
achieve the purpose of the thesis.
The thesis found a number of areas where the capacity could be improved within the radiology
process. The work of the scheduling division was found to be affected mainly by external
factors. The main areas of improvements in the radiology unit were lack of routines of
registrations and variation in examination time as a result of preparations varying in time.
Based on the areas of improvements described above, the following improvement proposals
were developed. A suggestion is to introduce standardized work methods for registration of
start- and end times of examinations and further focus on flow efficiency. Moreover, a
proposition is to move the work associated with changeover and set up time to a separate room.
The proposed improvements are expected to contribute to an increased efficiency of the
radiology process, however, it is uncertain if the improvements can be carried out with existing
resources.
Beskrivning
Ämne/nyckelord
process theory, radiology, flow efficiency, healthcare.