How Internet of Things can support Facility Management with tenant insights

dc.contributor.authorSUNDSTRÖM, SIMON
dc.contributor.departmentChalmers tekniska högskola / Institutionen för arkitektur och samhällsbyggnadsteknik (ACE)sv
dc.contributor.examinerRoupé, Mattias
dc.contributor.supervisorRoupé, Mattias
dc.date.accessioned2020-10-02T08:49:56Z
dc.date.available2020-10-02T08:49:56Z
dc.date.issued2020sv
dc.date.submitted2020
dc.description.abstractThe development of digital solutions and technologies, such as: Internet of Things (IoT), has increased, and made great impact in every industry. IoT refers to a network of devices connected to the internet with the aim to collect and exchange data. However, the Facility Management (FM) industry, is in some extent conservative, and therefore, technology have not been developed in the same extent. The implementation of IoT-devices in combination with Building Information Models (BIM), can provide new information how buildings are utilized and provide insights about the tenants needs, to be used for improving the core business and developing new services. Since, people spend 80% of their time in buildings and facilities, the tenant needs should be of great importance. Therefore, is the purpose of this thesis to investigate how the FM industry use IoT-devices in combination BIM-models to provide insights about tenant needs, and the level of impact tenant needs has in the industry. The thesis is based on literature from the academy of the researched topic in combination with interviews conducted with professionals of the Swedish FM industry. The result provided by the thesis, present that the level of innovation depends on the organizations perspective of innovation, either a generating or adoptive approach. Further, the attitude to improve the core business can either be developed by customer engagement or digital solutions. Therefore, the market is divided by innovative leaders, that generates innovation and proactively identifies new services, and the adoptive organizations that use existing and proven efficient technologies, to be implemented in the core business on reactive customer demands.sv
dc.identifier.coursecodeACEX30sv
dc.identifier.urihttps://hdl.handle.net/20.500.12380/301836
dc.language.isoengsv
dc.setspec.uppsokTechnology
dc.subjectBuilding Information Modellingsv
dc.subjectBIMsv
dc.subjectDigital Transformationsv
dc.subjectEnergy Managementsv
dc.subjectFacility Managementsv
dc.subjectFMsv
dc.subjectIndoor Climatesv
dc.subjectInnovationsv
dc.subjectInternet of Thingssv
dc.subjectIoTsv
dc.subjectSpace Utilizationsv
dc.subjectTenant Satisfaction Indexsv
dc.titleHow Internet of Things can support Facility Management with tenant insightssv
dc.type.degreeExamensarbete för masterexamensv
dc.type.uppsokH
local.programmeDesign and construction project management (MPDCM), MSc
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