Analyzing the Creation of Process & Inspection Instructions at Volvo Cars Identification and Reduction of Waste in the Administrative Process of Creating Assemble & Control Instructions for Cars

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Examensarbete för masterexamen
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This project focuses on the challenges and opportunities in the car industry’s shift towards electrification and evolving mobility behaviors. It underscores the significance of efficient processes, examining the case of Volvo Cars and the need to rectify inefficiencies in the administrative process of creating assembly instructions. The project ensures research quality by employing a methodology involving participant selection through snowball sampling and recommendations, conducting a workshop to gather efficiency improvement suggestions, and employing data analysis techniques like value stream mapping, coding, thematic analysis, and stakeholder analysis. Drawing on a theoretical framework, it offers insights into enhancing efficiency in administration processes, optimizing process flows, managing product lifecycles, and embracing digital transformation. The findings shed light on substantial inefficiencies in the current assembly instruction process, encompassing challenges in information search, system integration, waiting times, incorrect processes, overproduction, production of faulty services, and underutilized creativity. The project proposes improvements such as streamlined information transfer, enhanced system integration, standardized processes, and cross-functional collaboration to address these inefficiencies and enhance lean administration. The discussion highlights the thesis research quality and ethical considerations of the procedure and the thesis impact. It connects back to the research questions, discussing and analyzing the result with a Lean administration perspective and suggesting remedies for the identified inefficiencies. As a result of its efforts, the project successfully identifies inefficiencies in the administrative processes of creating assembly instructions and develops improvement suggestions. The thesis result can be used to enhance productivity and quality assurance in the case company, serve as an eye opener to other organizations, and the approach can be applied in similar scenarios. However, further research is necessary to gain deeper insights into administrative inefficiencies across various industries, allowing the development of targeted strategies to enhance efficiency in both the public and private sectors.

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Lean Administration, Lean Office, Product Lifecycle Management, Value Stream Mapping, DevOps, Digitalization, Revision Control, Volvo Cars

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