Designing applications for enhanced experienced atmosphere: Guidelines for design of smartphone applications applied to user experiences in the physical dimension

Abstract

This master’s thesis report presents the process behind the de nition of fteen guidelines for design of smartphone applications applied to user experiences in the physical dimension. User experiences in the physical dimension comprises experiences limited to certain locations, for instance theme parks, museums and exhibitions. To de ne guidelines for the presented topic, a project related to it was executed. Stakeholder for the project was the amusement park Liseberg in Gothenburg, Sweden, and the goal was to create an application to enhance the experienced atmosphere of the themed areas in the park. The report starts with de nition of the problem, related theory and methodology. Thoroughly, the process of the project, the nal product, the evaluation of it and insights are described. From the insights of the process and product evaluation, guidelines and factors impacting the experience were derived. The list of guidelines and factors are presented as the result of the report, followed by a discussion. The guidelines are created as help for other designers who are creating smartphone applications for physical experiences. Additionally, the list of factors that could have an impact on the experience are generally focusing on the context of theme/amusement parks.