The Innovation Potential of Established SMEs
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Examensarbete för masterexamen
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There is a shortage of literature focusing on evaluating the innovation capabilities of
long-established, small and medium-sized enterprises (SMEs) in niche technological
industries. The purpose of this thesis was to provide an in-depth, comprehensive
perspective on the organizational issues affecting innovation capability at this type
of firm, and feasible improvements to these issues. To investigate this, fifteen employees across three small subsidiaries in a niche-technology corporate group were
interviewed for their perspectives on their company’s characteristics and processes.
The findings suggest that such companies experience issues affecting their level of
innovation capability on multiple dimensions: resources, processes, culture, and
direction. These companies must implement structured systems for process and
idea management, and increase collaboration with external actors. They must ensure clear communication across departments and encourage cultures of openness
and participation. Managers must encourage learning and implement transparent,
fair reward systems for hard work and novel ideas. Lastly, these companies’ strategy is often short-term, and they must develop a long-term mindset and mission
statement to combat this. A model summarizing the resource and capability-based
understanding of how long-established, niche-technology SMEs can work to improve
their innovation capacity was created, and should contribute to a more thorough
managerial comprehension of organizational factors essential for this type of firm.
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corporate culture, idea management system, innovation capability, internal communication, mission statement, niche technology, processes, resources, SME, strategy