RingUpp: En videosamtalstjänst för seniorer
Publicerad
Typ
Examensarbete på kandidatnivå
Program
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
Studies show that internet use among the Swedish population continues to grow
with each year and over the last 10 years specifically, internet use in the older age
groups has increased the most. In spite of this, the majority of applications today
do not take seniors into consideration in the development process. This becomes a
problem as aging can cause impairments of physical and cognitive ability as well as
vision, making it harder to use the applications. On top of that, another problem
has arisen due to the ongoing Covid-19 pandemic. As the virus is more fatal with
age, it has caused an intensification of loneliness among many seniors by the means
of social distancing. Therefore, it is important for elderly to stay in touch with relatives and friends, which is why a video call application adapted for seniors is relevant.
This project aimed to create a video call service accommodated to the needs and
abilities of seniors. A result was produced by employing an iterative design- and development process wherein a prototype of the application was built, user tested and
evaluated for every iteration. Three iterations were made in total, where the third
produced a software prototype. Based on the three iterations along with deeper
studies on designing for seniors, a final prototype could be realized. A near complete application was developed where users could handle contacts, customize their
profile and take advantage of a fully functioning video call.
A positive response from user tests made it apparent that the video call application
is adapted for the target audience up to a relatively suitable level. Unfortunately due
to time constraints, some functionality could not be finalized. Furthermore, time
constraints as well as physical constraints formed by the pandemic made it difficult
to find enough testers within the target audience. Therefore, further collaboration
with seniors needs to be made to ensure a more finalized service.
Beskrivning
Ämne/nyckelord
seniors, elderly, video call, web development, usability, digital exclusion