Understanding barriers for working with a management system in the construction industry

Abstract

A company's performance may depend on the effectiveness of its management system. Without a management system, a company does not have a common way of working and may not strive towards the same objectives and policies. Information sharing within the organisation may also be more difficult without a system. One problem at the case company is the usefulness of the management system, which will be examined in this thesis. The purpose is to understand the barriers in working with a management system within the construction industry. Suggestions for a better, suitable way for the case company to adjust their management system will be proposed. This master thesis will further look at how a company can encourage information sharing. It will also provide suggestions on how the company can incorporate lean thinking into their business processes in order to include continuous improvements in the work. This study consists of a literature review, interviews, survey and observations, which results in problems identified and several proposals of improvement actions. The problems were analysed and relevant suggestions based on theory were proposed for a better way for the company to manage their management system, making it more efficient for the users.