Standardising an Asset Management Process - A case study of a pier inspection process at the Port of Gothenburg
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Typ
Examensarbete för masterexamen
Master Thesis
Master Thesis
Program
Design and construction project management (MPDCM), MSc
Publicerad
2016
Författare
HALLGREN, JOHANNA
OLSSON, RICKARD
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
This study addresses the desire to standardise a pier inspection process at the Port of Gothenburg. A process is in this report defined as a set of inputs converted into outputs to serve some kind of interest. Through studying the process of a pier inspection at the Port of Gothenburg, suggestions on how to standardise the inspection is developed. The study was conducted as a qualitative case study, with a set of interviews and observations to get a deeper understanding of different angles of the case. Four highlighted advantages were found within process standardisation: improved process performance, improved customer confidence, enhanced readiness and simplified communication. It was found that there has to exist a mutual agreement of what is sought, when developing and implementing a standard. In this study, two different perceptions of a standardised process were identified; a stable process where the responsibilities are clear, and a common nomenclature. The authors address these different perceptions through introducing a flow scheme that will facilitate a common nomenclature and an efficient and proper documentation. Further, a development of the Port’s current data system, with increased compatibility to pier operations, is recommended. For further research it is suggested that the flow scheme is developed in a deeper and more technical approach, and further investigate the compatibility of this standardisation, through an additional case study on another pier.
Beskrivning
Ämne/nyckelord
Samhällsbyggnadsteknik , Civil Engineering