Intra-organisational communication problems
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Typ
Examensarbete för masterexamen
Program
Publicerad
2019
Författare
Abdullah Kader, Hejwa
Johannesson, Hermann
Modellbyggare
Tidskriftstitel
ISSN
Volymtitel
Utgivare
Sammanfattning
To understand communication problems that can occur internally at manufacturing companies, a single
case was studied. In this case study a manufacturing company which has internal
communication problems was investigated. Therefore, in this case study is carried out to find the
causes for this internal communication problem. A closer investigation to find out what
the underlying factors causing communication problems between departments was conducted. For
triangulation of the data gathered, three data collection methods were used; questionnaire,
interviews and workshops. Furthermore, in the case study suggestions for improvements are brought
forth that could be implemented to enhance the intra-organisational communication in manufacturing
companies. The suggested improvements concern
subjects such as meetings, email communication and cooperation.