Utveckling av interiör för posthantering i transportfordon: För en hållbar och ergonomisk situation vid leverans av post
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The purpose of the project was to design a solution for sorting and delivering mail in the front
compartment of the electric vehicle EVIG that is developed by the company Clean Motion. An
important aspect of the project was that the user, in this case the mailmen, should be accommodated
by creating a concept that is both sustainable and ergonomic as well as provides space for large
volumes of mail and letters.
To accomplish this objective, design methodology was used. Starting with carrying out research
about the vehicle, the mail delivering system in today's vehicles and patents on mail sorting
solutions. To collect data from the users, interviews were carried out with mailmen and surveys
were sent out to a postal company. The collected data was then analysed with different user studies
methods. This resulted in a list of requirements which laid the foundation for the conceptualization
phase. The output was a finished idea of what the final concept would look like.
This resulted in a concept consisting of nine components that together help make the mail
delivering experience as smooth as possible for the user. First of all, the interior concept of the front
compartment consists of a shelf with storage for standardized mailboxes. Furthermore, a storage
box for mails in the front of the mailman in order to get an overview of the letters. A dedicated
storage space for packages was also developed. A GPS holder was included for easier navigation in
the postman's profession. For the convenience of the user, two cup holders and one box for work
equipment was placed on the dashboard of the vehicle. In addition, the final concept consists of a
lamp directly aimed at the front mail rack to facilitate work in the dark. While working, the user can
also hang outer clothing on an included hook in case the temperature changes in the vehicle. For
protection of personal belongings of the mailman, there is a hidden storage box located under the
driver's seat.
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mail delivering vehicle, electric delivery vehicle, last mile delivery, product development